About Us

Financial Market Audit Commission helps resolve complaints between consumers and their financial service providers. We are an independent dispute resolution service, which is free to consumers. We make it easier for consumers and providers of financial services to resolve their disputes and move forward.

Why you should use the Financial Market Audit Commission

We:

• Free for consumers
• Independent and fair
• Collaborative.

How does the Financial Market Audit Commission work?

We work with you and your financial service provider to resolve your complaint. If this is not possible, we will decide on the complaint.

The first step is an opportunity for you and your financial service provider to resolve this problem together.

If that doesn't work, the Financial Market Audit Commission will actively work with you and your financial service provider to resolve the issue as quickly as possible.

If an agreement cannot be reached, the Financial Market Audit Commission may adopt a solution that is mandatory for the financial service provider.

Whom do we help

Whom do we help
We are here to help individuals and small and medium businesses
(employing less than 20 full-time employees or equivalent staff) to resolve any issues with your financial service provider.

If your financial service provider is a member of the Financial Dispute Resolution Service, we can help you.

You can also check if your financial service provider is registered in the Financial Market Audit Commission on our website: